A 50% deposit is required 10 weeks before intended arrival with the balance to be settled 30 days prior to checkin. The Sambiya River Lodge Booking Office will receipt your money, thereby confirming your safari. If a reservation is made within 30 days of departure, the entire amount must be made at the time of confirmation.
CANCELLATIONS: Full refund will be provided if cancellation occurs in writing 21 days prior to checkin. Refund on all pre-paid money will be based on the following cancellation fees being levied: 50% charge on cancellation within 14-21days, 75% charge within 2 - 14 days, and 100% charge within 48 hours. We reserve the right to deduct all expenses incurred from money paid.
Credit cards: The Lodge is not able to accept Credit cards, however the Kampala office is able to accept payments with VISA cards. A 6% levy will be charged against Credit Card payments which are our bank charges.
Reservations will be acknowledged at the time of booking, but only confirmed upon receipt of prepayment or deposit. This can be done on a cash or Visa credit card basis in person at the office in Kampala or through a bank or wire transfer (for out of country or up country clients). Non-confirmed bookings will be cancelled without prior notice as other confirmed reservations are received by the Sambiya River Lodge booking office in Kampala. All clients must present an accommodation voucher issued by the Central Reservations office or proof of money transferred via a banking institution, at the time of check in at the Lodge as proof of a confirmed booking.
